{"id":11,"date":"2026-05-24T18:08:17","date_gmt":"2026-05-24T18:08:17","guid":{"rendered":"https:\/\/www.lifejoysjewel.com\/?page_id=11"},"modified":"2026-06-06T16:42:49","modified_gmt":"2026-06-06T16:42:49","slug":"refund_returns","status":"publish","type":"page","link":"https:\/\/www.lifejoysjewel.com\/?page_id=11","title":{"rendered":"Refund and Return Policy"},"content":{"rendered":"\n<h2 class=\"wp-block-heading\">Overview<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Our refund and return policy lasts 30 days. If 30 days have passed since arrival, we cannot offer you a full refund or exchange.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">To be eligible for a return, your item must be unused and in the same condition that you received it. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Several types of goods are exempt from being returned. .<\/p>\n\n\n\n<div class=\"wp-block-group is-vertical is-layout-flex wp-container-core-group-is-layout-2c90304e wp-block-group-is-layout-flex\">\n<ul class=\"wp-block-list\">\n<li>Gifts or samples<\/li>\n\n\n\n<li>Customized products and not quality problems<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">To complete your return, we require a receipt or proof of purchase.<\/p>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">There are certain situations where only partial refunds are granted:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Any item not in its original condition, is damaged or missing parts for reasons not due to our error.<\/li>\n\n\n\n<li>Any item that is returned more than 30 days after delivery<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Refunds<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.<\/p>\n\n\n\n<h3 class=\"wp-block-heading\">Late or missing refunds<\/h3>\n\n\n\n<p class=\"wp-block-paragraph\">If you haven\u2019t received a refund yet, first check your bank account again.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Then contact your credit card company, it may take some time before your refund is officially posted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Next contact your bank. There is often some processing time before a refund is posted.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you\u2019ve done all of this and you still have not received your refund yet, please contact us <\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Shipping returns<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">To return your product, you should mail your product to: {physical address}.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Depending on where you live, the time it may take for your exchanged product to reach you may vary.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don\u2019t guarantee that we will receive your returned item.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Need help?<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Contact us for questions related to refunds and returns.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Overview Our refund and return [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-11","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.7 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Refund and Return Policy -<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.lifejoysjewel.com\/?page_id=11\" \/>\n<meta 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